Clear & fair

Terms & Conditions

Sessions & bookings

Private sessions are booked personally with Louise via WhatsApp. Please give at least 48 hours’ notice to reschedule; sessions cancelled with less notice may be charged in full, as the time is held exclusively for you.

Retreats

Retreat places are secured with a non-refundable deposit. Remaining balances are due as set out on the retreat page. If Soul144 must cancel a retreat, all payments including deposits are refunded in full. Travel insurance is strongly recommended.

Online courses & audio

Course and audio access is for personal use only and may not be shared, reproduced or resold.

Gift certificates

Gift certificates are valid for 12 months from purchase, are non-refundable and may be used against any Soul144 service, course or retreat.

Important note on wellbeing

Soul144 offers complementary, trauma-informed holistic therapies. This work supports ... and does not replace ... medical or psychiatric care. If you are in crisis, please contact your GP, call 111, or reach the Samaritans on 116 123.

Liability

You remain responsible for your own wellbeing and for disclosing relevant health information before bodywork. Nothing in these terms limits liability that cannot be limited under UK law.

Last updated: July 2026 · Soul144, Chelmsford, Essex, United Kingdom